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In the Trenches

On-the-ground perspectives from music retail professionals.

385 Articles
Updated daily
In the Trenches September 2, 2015

New Music Shipping site boosts dealers

UK distributor Music Shipping, has a brand new website offering greater functionality for retailers and end-users alike. The new site www.musicshipping.co.uk lists the entire range of products from Music Shipping…

MMR Staff
Sep 2, 2015
In the Trenches August 4, 2015

Retailer Mansons' guitar show returns

The Manson’s Guitar Show will return to the Corn Exchange Exeter on Saturday 3rd October 2015.  The event, sponsored by Rocks Organic features leading brands including Marshall, Fender, Ibanez, Orange,…

MMR Staff
Aug 4, 2015
In the Trenches July 3, 2015

25th Profile of the American Music Dealer

Last year’s iteration of our yearly MI dealer count and breakdown was characterized by numbers that were, in some cases, radically different from the years immediately preceding 2014. Far more…

MMR Staff
Jul 3, 2015
In the Trenches July 1, 2015

Is Customer Service a Dying Art?

We’ve talked about the return to the notion of craft in this space. Whether it’s beer or cupcakes or bacon, or Malcolm Gladwell’s 10,000 hours that musicians have been taking…

MMR Staff
Jul 1, 2015
In the Trenches June 15, 2015

Cymatic Audio Goes Direct for Sales to U.S. Retailers

Cymatic Audio, effective immediately, has created its own North American distribution channel. Industry veteran Tom Sailor has been appointed as their head of operations and sales and marketing for North…

MMR Staff
Jun 15, 2015
In the Trenches June 10, 2015

Huge expansion for UK retailer

Long-established Newcastle retailer JG Windows is currently undergoing a huge expansion which it says will make it one of the UK’s destination music stores and possibly the country’s largest.  The…

MMR Staff
Jun 10, 2015
In the Trenches June 3, 2015

UK drum dealer wins hearing...hearing

The owner of a Scottish music shop has been awarded £17,000 in costs after a customer took him to court claiming she had developed tinnitus because he crashed a cymbal near her…

MMR Staff
Jun 3, 2015
In the Trenches May 25, 2015

Dealers out in force for UK play day

UK trade body, the Music Industries Association declared its annual Learn to Play Day its most successful to date, with more venues involved than ever. This year, 129 venues, up more…

MMR Staff
May 25, 2015